FAQ – Help Center

Most BGMI UC orders are delivered within 1–5 minutes.
Sometimes it may take up to 30 minutes during busy hours.
You will get UC automatically after the payment is verified.
Please wait at least 30 minutes before contacting support.
If it still does not arrive, you can message our help team anytime.

For BGMI, you need your correct BGMI UID.
For Free Fire, you must enter the Player ID and Nickname.
Always double-check your ID before submitting.
Wrong IDs can send the top-up to another account.
We cannot reverse or recover wrong-ID orders.

Orders cannot be cancelled once the process has started.
We begin delivering your top-up immediately after payment.
If the order is not delivered, you can request support.
Our team will check your order status carefully.
We will help you with the best possible solution.

Yes, all our top-ups are fully safe and use official methods.
We do not use hacks, illegal tools, or risky shortcuts.
Your Free Fire account will always remain secure.
Payments go through secure and verified channels.
Thousands of players trust our service every day.

Yes, all payments are processed through secure gateways.
We do not store your card or UPI details anywhere.
Your information is protected with encryption.
Only trusted banking partners handle the transaction.
Your privacy and security are our top priority.

Sometimes the game servers take extra time to update.
Please wait up to 30 minutes after successful payment.
Keep your Order ID and payment screenshot ready if needed.
If it still does not arrive, contact our support team.
We will verify your order and deliver it as soon as possible.

Currently, we only support online payments.
COD is not available for digital gaming top-ups.
You can pay using UPI, Cards, Netbanking or Wallets.
Online payments ensure instant and safe delivery.
We may add more payment options in the future.

Currently we support India-based UPI and card payments.
International cards may not work on all orders.
We are working on enabling global payments soon.
Please use Indian payment methods for smooth processing.
More options will be added in future updates.

If your order fails and we are unable to deliver it, a refund is issued.
Refunds usually take 5–7 business days depending on your bank.
You must provide your Order ID for verification.
We do not refund for wrong IDs submitted by the user.
Support will guide you through the refund process if needed.

You can use our Contact page for quick assistance.
You can also reach us on our official WhatsApp number.
Always share your correct Order ID when contacting support.
Our team responds as quickly as possible.
We are available every day to help you with your orders.